This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

adobe flash 27.0 not working, MacOS, (Error 102100.5: Loading of the specified resource has failed)

more options

Firefox was auto updated to 57.0 and is causing failure to watch xfinity video streaming online. (Error 102100.5: Loading of the specified resource has failed) Mac OS; 10.13.1 Adobe Flash 27.0

The same program works on Chrome.

Firefox was auto updated to 57.0 and is causing failure to watch xfinity video streaming online. (Error 102100.5: Loading of the specified resource has failed) Mac OS; 10.13.1 Adobe Flash 27.0 The same program works on Chrome.

All Replies (1)

more options

I'm having this problem on both my MacBook and my work iMac as well. I've confirmed that Flash is up to date and enabled.

The page loads then says "Attempting to Resume". Then it stops and shows "This Video Cannot be Played" Error 102100.5: Loading of the specified resource has failed.

I find a number of issues (errors and warnings) in the Console: