This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Text does not appear on most websites after updating to Firefox 57

  • 2 antwoorde
  • 38 hierdie probleem
  • 24 views
  • Laaste antwoord deur tetamusha

more options

I have installed Firefox Quantum on my computer but, for some reason, text is not rendered for most websites. I've tried sites like Google, Youtube, Facebook and Reddit and none of them display text. For some reason, mozilla.org displays text accordingly.

I couldn't find anything related to the problem, so I am posting it here.

OS: Ubuntu Gnome 17.10;

Firefox version: both 57 and 58;

Installation method: tar.gz file from the website and installation from ppa:mozillateam/firefox-next

I have installed Firefox Quantum on my computer but, for some reason, text is not rendered for most websites. I've tried sites like Google, Youtube, Facebook and Reddit and none of them display text. For some reason, mozilla.org displays text accordingly. I couldn't find anything related to the problem, so I am posting it here. OS: Ubuntu Gnome 17.10; Firefox version: both 57 and 58; Installation method: tar.gz file from the website and installation from ppa:mozillateam/firefox-next
Aangehegde skermkiekies

Gewysig op deur tetamusha

Gekose oplossing

Answering the questions: it is not a white-on-white problem, the characters are not displayed on screen. The bug also happens when using safe mode.

I have gathered a little more information and it seems my problem is related to bug https://bugzilla.mozilla.org/show_bug.cgi?id=1412090. I followed the steps mentioned in one of the comments and, by changing the value of `security.sandbox.content.level` to 2, everything is back to normal.

According to the link, the bug is fixed in version 59. We'll have to wait and see.

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

This is very strange.

If you use Select all (either right-click > Select All or the keyboard shortcut Ctrl+a), is the text there, i.e., white-on-white problem?

Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, userChrome.css, userContent.css, and some other advanced features to help you assess whether these are causing the problem.

From within Firefox, you can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Gekose oplossing

Answering the questions: it is not a white-on-white problem, the characters are not displayed on screen. The bug also happens when using safe mode.

I have gathered a little more information and it seems my problem is related to bug https://bugzilla.mozilla.org/show_bug.cgi?id=1412090. I followed the steps mentioned in one of the comments and, by changing the value of `security.sandbox.content.level` to 2, everything is back to normal.

According to the link, the bug is fixed in version 59. We'll have to wait and see.

Gewysig op deur tetamusha