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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I reset back to previous version but it keeps updating

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I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I tried the "refresh Firefox" option as instructed in the troubleshoot but didn't help. So I used the windows restore option to get back to the previous version. Worked fine until the firefox updated itself again.

I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I tried the "refresh Firefox" option as instructed in the troubleshoot but didn't help. So I used the windows restore option to get back to the previous version. Worked fine until the firefox updated itself again.

Gekose oplossing

hi, thank you for reporting this problem. can you please test if the following steps can fix the performance issue you're seeing in firefox 57?: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named accessibility.force_disabled. double-click it, change its value to 1 and restart firefox once.

then please let us know how this goes?

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Gekose oplossing

hi, thank you for reporting this problem. can you please test if the following steps can fix the performance issue you're seeing in firefox 57?: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named accessibility.force_disabled. double-click it, change its value to 1 and restart firefox once.

then please let us know how this goes?