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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Type in url press return nothing happens. Type in URl press refresh button, nothing happens.

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Windows 10. Neither return nor refresh work. Just sits there as if nothing has been entered. Shortcuts work. If I go in via google search that works. Ditto Yahoo. Nothing else does.

Windows 10. Neither return nor refresh work. Just sits there as if nothing has been entered. Shortcuts work. If I go in via google search that works. Ditto Yahoo. Nothing else does.

Gekose oplossing

hi Impertior, another user has linked a problem with similar symptoms to an old version of trusteer being installed on the affected device here: https://support.mozilla.org/en-US/questions/1186380

not sure, but perhaps something similar (interfering security program) is happening in your case as well...

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Gekose oplossing

hi Impertior, another user has linked a problem with similar symptoms to an old version of trusteer being installed on the affected device here: https://support.mozilla.org/en-US/questions/1186380

not sure, but perhaps something similar (interfering security program) is happening in your case as well...