Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HTML5 video tag: why is FireFox requesting the same range multiple times?

  • 1 antwoord
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur Shadow110

more options

Basically, it's the question that I have asked here: https://stackoverflow.com/questions/47471982/html5-video-loads-slowly-on-firefox-but-its-pretty-fast-on-chrome

For some strange reason, when playing the video from start, FireFox's

Basically, it's the question that I have asked here: https://stackoverflow.com/questions/47471982/html5-video-loads-slowly-on-firefox-but-its-pretty-fast-on-chrome For some strange reason, when playing the video from start, FireFox's <video> tag repeatedly asks for the same range of the video multiple times; it asks for 'range: bytes=3276800-' 8 times, then asks for 'bytes=5668864-' four times and so on; as a result, the video takes a really long time before it starts to play. Does anyone have an idea of what could be causing this weird behavior?

All Replies (1)

more options

Good question. Will give the articles (at bottom) but since have taken that apart it might be best to file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh) and test. Is the problem still there?

To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues . https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows . https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Please let us know if this solved your issue or if need further assistance.