This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Doubledown Casino not working

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Shadow110

Hoosier Fan
Hoosier Fan
more options

Recently after upgrading Firefox, I can no longer access Doubledown Casino in Facebook. The message that shows is the image attached. The game loads perfect in Microsoft Edge (which I do not like at all) and Opera. One other complaint that I have is I cannot play other games in Facebook or Pogo which I play full screen. The screen refresh is sooooooo slow if it works at all. This is not new. It has been a continuing problem for quite awhile. Just never complained. These games I do play in either Chrome or Opera.

Recently after upgrading Firefox, I can no longer access Doubledown Casino in Facebook. The message that shows is the image attached. The game loads perfect in Microsoft Edge (which I do not like at all) and Opera. One other complaint that I have is I cannot play other games in Facebook or Pogo which I play full screen. The screen refresh is sooooooo slow if it works at all. This is not new. It has been a continuing problem for quite awhile. Just never complained. These games I do play in either Chrome or Opera.
Aangehegde skermkiekies

All Replies (1)

Shadow110
Shadow110
more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer can have them for ever, just export over top, save safe.

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

A fix is in that from update 57.0.1

If still have issues with slowness after : You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-processor = slow again. TRY 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.