Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Even though I have selected Google as my default browser, Secondary searches revert to the Bing browser causing me to have to start over if i wish to use google

  • 1 antwoord
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur Happy112

edwinmjr
edwinmjr
more options

Even though I have selected Google as my default browser, Secondary searches revert to the Bing browser causing me to have to start over if i wish to use google as my browser.

For example: I enter "Apple store near me" in my default home screen (google search home screen).

The result shows search results with the minisearch scrren at the top left with the Bing "b" designation as my browser default.

I have excluded "bing" from alternate browsers per help screen instructions but this "bing" broser still pops up.

I don't want to use the "bing" search engine but it appears to have captured my mid 2011 Imac running ios sierra 10.12.6!

Even though I have selected Google as my default browser, Secondary searches revert to the Bing browser causing me to have to start over if i wish to use google as my browser. For example: I enter "Apple store near me" in my default home screen (google search home screen). The result shows search results with the minisearch scrren at the top left with the Bing "b" designation as my browser default. I have excluded "bing" from alternate browsers per help screen instructions but this "bing" broser still pops up. I don't want to use the "bing" search engine but it appears to have captured my mid 2011 Imac running ios sierra 10.12.6!

All Replies (1)

Happy112
Happy112
more options

Hi  !

I'm not sure, but you could be dealing with Bing.com browser redirect. Just to be on the safe side : Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in your system's Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-bing-com/

Especially for Mac : https://www.malwarebytes.com/mac/

By the way : Google and Bing are not browsers, but search engines ......