This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does Thunderbird force me to enter my Master Password 3 x before proceeding?

more options

Using 52.5. I have 10 email accounts from various providers (Cox.net, Hotmail & Google) all passwords set up using the "Master Password" option. Whenever I open the application I am forced to enter the Master Password 3 times rather than once, which seems to defeat the purpose of having a "Master Password" no? I suspect it probably has something to do with having the 3 different email servers. But still, it seems the "Master" should cover all accounts and servers with one entry. Am I missing something? Any ideas what might be causing this to occur and how I can fix it?

Thanks!

Using 52.5. I have 10 email accounts from various providers (Cox.net, Hotmail & Google) all passwords set up using the "Master Password" option. Whenever I open the application I am forced to enter the Master Password 3 times rather than once, which seems to defeat the purpose of having a "Master Password" no? I suspect it probably has something to do with having the 3 different email servers. But still, it seems the "Master" should cover all accounts and servers with one entry. Am I missing something? Any ideas what might be causing this to occur and how I can fix it? Thanks!

All Replies (2)

more options

Gekose oplossing

more options

Wayne Mery said

nasty bug. try https://addons.mozilla.org/en-US/thunderbird/addon/master-password/

That seems to do the trick. Thanks Wayne!