This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't connect with server, while 2 days ago it worked fine

  • 1 antwoord
  • 1 het hierdie probleem
  • Laaste antwoord deur christ1

more options

- I use Strato as provider - didn't change any setting in Thunderbird and/or Strato - I've checked the settings, looks ok - Removed the password for one account, and it should ask for one by restarting but it doesn't - I disabled 2 Add-ons (Shockwave flash & Lightning), no more available - no problems reported on the Strato site

- I use Strato as provider - didn't change any setting in Thunderbird and/or Strato - I've checked the settings, looks ok - Removed the password for one account, and it should ask for one by restarting but it doesn't - I disabled 2 Add-ons (Shockwave flash & Lightning), no more available - no problems reported on the Strato site

All Replies (1)

more options

That would indicate there is a network problem, and Thunderbird doesn't even get to the point to prompt you for the password. Check your Internet connection.