This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

unable to get email after google security fix

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

richardwdbest
richardwdbest
more options

Got an email from Google saying there was a security issue? Appeared to be legit so I clicked and followed the instructions. One ‘app’ was blocked. Now I can’t access my email through Thunderbird. Asks for a POP password, but server is IMAP.

Got an email from Google saying there was a security issue? Appeared to be legit so I clicked and followed the instructions. One ‘app’ was blocked. Now I can’t access my email through Thunderbird. Asks for a POP password, but server is IMAP.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options
Got an email from Google saying there was a security issue?

What security issue?

Appeared to be legit so I clicked and followed the instructions.

What instructions? Please describe in detail what you did.

One ‘app’ was blocked.

What exactly was blocked and why?

Now I can’t access my email through Thunderbird.

What exactly prevents you from accessing your mail?

Asks for a POP password, but server is IMAP.

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.