This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird hangs when I try to print or print preview

  • 2 antwoorde
  • 2 hierdie probleem
  • 73 views
  • Laaste antwoord deur Justus65

more options

Hi,

Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue.

Running Thunderbird 52.6.0 (32 bit) on Windos 10

Help appreciated!

Justus

Hi, Since a fair while ago, I cannot print from Thunderbird. As soon as I click Print of Print-Preview, the program hangs ("not responding"), and I need to kill the process to restart Thunderbird. It also happens with add-ons disabled. Note that I don't even get to the point where I select a printer, so it can't be a printer issue. Running Thunderbird 52.6.0 (32 bit) on Windos 10 Help appreciated! Justus

Gekose oplossing

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Does resetting the printer make any difference? Tools/Options/Advanced/General/Config. editor, right-click the preference print_printer, Reset, OK to close Options, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

more options

Cool, thanks, that works. I had actually seen that other post, but had misinterpreted what was meant with "reset printer". I think basically what I've done is "clear default printer".

Anyway, it works now!