This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

  • 4 antwoorde
  • 4 hierdie probleem
  • 4 views
  • Laaste antwoord deur hlpme

hlpme
hlpme
more options

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

Gekose oplossing

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Lees dié antwoord in konteks 👍 3

All Replies (4)

hlpme
hlpme Vraag-eienaar
more options

Screenshot (idk why it wasn't attached to the 1st post)

philipp
philipp
  • Moderator
more options

Gekose oplossing

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

hlpme
hlpme Vraag-eienaar
more options

philipp said

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

hlpme
hlpme Vraag-eienaar
more options

hlpme said

philipp said
hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

Yes, this worked, thank you!