This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

February 06, 2018, 19:36 +0000 Why is it that when I click on a link in an email I am immediately booted out of that email to another several lines above?

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur DWhitbeck

more options

February 06, 2018, 19:36 +0000 Why is it that when I click on a link in an email I am immediately booted out of that email to another several lines above?

In the past, clicking the link would take me to that web page.

February 06, 2018, 19:36 +0000 Why is it that when I click on a link in an email I am immediately booted out of that email to another several lines above? In the past, clicking the link would take me to that web page.

All Replies (4)

more options

What kinda email are you referring to? And whom is the provider? Are you sure that page was still there? Also some A/V and firewall can be configured to block such opening attachments for security reasons as well.

more options

Does it work if you use the right-click context menu and open the link in a new tab?

more options

Are you using Outlook on live.com, office.com or office365.com? Firefox 58.0.2 should have fixed the bug which caused the mouse to behave oddly when you were viewing messages (the mouse acted on the hidden message list instead of on the displayed message).

Or is it a different email site?

more options

I'm using Microsoft Outlook. I'm clicking directly on the page, so it's still there. And I'm following the same action I did before -- clicking on a link. I haven't changed any settings on this end.

But I did notice that sometimes another message would display right over the inbox listing.

Right-clicking to open in a new tab has become my workaround. And as of today I have to do the same thing to open a YouTube video.

So I've found a new way to get things to work. Thanks for the suggestions.

Gewysig op deur DWhitbeck