This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The copy and Paste function doesn't work anymore

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur BarryB

more options

Starting about a week ago (Firefox Update?) I can no longer use the PrintScreen function to copy web pages into MSWord. That used to work flawlessly now the image will not copy to MSWord. Please explain/help!

Starting about a week ago (Firefox Update?) I can no longer use the PrintScreen function to copy web pages into MSWord. That used to work flawlessly now the image will not copy to MSWord. Please explain/help!

All Replies (2)

more options

hi

Do you mean that earlier you could press print screen on your keyboard and the paste the screenshot in a word document and that after Firefox update it does not work anymore?

In that case try using the key combination Alt-key and PrintScreen-key, on windows this key combination copies the screenshot to clipboard to be used/pasted. If even that does not work something/program is interfering with your windows OS shortcut keys.

more options

Thanks but that didn't work. However, rebooting my computer restored the 'printscreen' copy and paste function. Great! But then it happened again - I could only copy and paste from a word document to a word document, not from my screen. Rebooted again, solved the problem again. Must be something about my computer .... Any ideas?