This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does everything I try to search for go to https://myfirsttab.com/. Nothing opens.

  • 1 antwoord
  • 5 hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

Google was my search engine. Put anything in and Google will find what I need. Suddenly every time I try to search for something the address of https://myfirsttab.com/ comes up and the tab says "about newtab", but when it finally opens it is just a "Problem Loading Page" message.

Google was my search engine. Put anything in and Google will find what I need. Suddenly every time I try to search for something the address of https://myfirsttab.com/ comes up and the tab says "about newtab", but when it finally opens it is just a "Problem Loading Page" message.

Gekose oplossing

You have a browser search hijacker on your system.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ myfirsttab “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

You have a browser search hijacker on your system.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ myfirsttab “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.