This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

An e-mail outgoing is not the same as what I write.

  • 1 antwoord
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur sfhowes

more options

I have been using Thunderbird 38.4.0 for 6 months minimum, using mostly the default settings, 1 add-on, with no configuration changes in at least 2 months, successfully. All outgoing e-mails are fine, all sent-folder messages are fine, all sent-folder messages Sources look fine, and all inbox messages look fine. All communication is with US English-speaking people, and my writing habits have not changed. I use, and have always used 2 spaces after a period, when creating an e-mail. Recently I have been receiving messages with extra question marks injected into sentences. They all seem to occur whenever there are 2 or more spaces in the text. Upon reading support issues, I have changed options from whatever, to "Unicode" at "Toolbar - Tools - Options - Display (group) - Formatting (TAB) - Advanced (button, click) - Character Encodings (section) - Outgoing Mail & Incoming Mail"; and checked "When possible, use the default character..." (that was unchecked upon starting this troubleshooting). That did not work. I then changed the same options to "Western"... to no avail. I created test messages to myself, to test each situation. When I look at the Sent message Source, there ARE NO injected question marks (although when I started troubleshooting, some of my test messages DID have injected question marks. After changing to "Unicode" and/or "Western", new message sources were good). When I receive the message, one question mark (?) is injected where I had 2 spaces, and 2 questions marks (??), leaving 1 space between the question mark and the beginning of the next word. Here are the outgoing good test, and the received bad test: "this is test 3. There are 2 spaces before this sentence, and 3 spaces after the comma." and "this is test 3.? There are 2 spaces before this sentence,?? and 3 spaces after the comma."

Like I said, this phenomenon is NEW. No changes, no updates. So how can I start receiving message accurately again? Any why has something changed??

hoodini

I have been using Thunderbird 38.4.0 for 6 months minimum, using mostly the default settings, 1 add-on, with no configuration changes in at least 2 months, successfully. All outgoing e-mails are fine, all sent-folder messages are fine, all sent-folder messages Sources look fine, and all inbox messages look fine. All communication is with US English-speaking people, and my writing habits have not changed. I use, and have always used 2 spaces after a period, when creating an e-mail. Recently I have been receiving messages with extra question marks injected into sentences. They all seem to occur whenever there are 2 or more spaces in the text. Upon reading support issues, I have changed options from whatever, to "Unicode" at "Toolbar - Tools - Options - Display (group) - Formatting (TAB) - Advanced (button, click) - Character Encodings (section) - Outgoing Mail & Incoming Mail"; and checked "When possible, use the default character..." (that was unchecked upon starting this troubleshooting). That did not work. I then changed the same options to "Western"... to no avail. I created test messages to myself, to test each situation. When I look at the Sent message Source, there ARE NO injected question marks (although when I started troubleshooting, some of my test messages DID have injected question marks. After changing to "Unicode" and/or "Western", new message sources were good). When I receive the message, one question mark (?) is injected where I had 2 spaces, and 2 questions marks (??), leaving 1 space between the question mark and the beginning of the next word. Here are the outgoing good test, and the received bad test: "this is test 3. There are 2 spaces before this sentence, and 3 spaces after the comma." and "this is test 3.? There are 2 spaces before this sentence,?? and 3 spaces after the comma." Like I said, this phenomenon is NEW. No changes, no updates. So how can I start receiving message accurately again? Any why has something changed?? hoodini

All Replies (1)

more options

Is there a Yahoo smtp server involved?

https://support.mozilla.org/en-US/questions/1206273