This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can i unlock my sync account ?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur stv31en

more options

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

All Replies (2)

more options

Gekose oplossing

more options

Thank you for this Link.

As proposed in it, I've waited 24h and retried successfully :)