This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes so many times it is not funny

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Shadow110

HocusPocus
HocusPocus
more options

Firefox crashes so many times it is not funny. I have just done a fresh install of windows 10, I have all windows updates & all drivers are up to date. The crashes are getting rediculous. I hope someone can help out here.

CHEERS

Firefox crashes so many times it is not funny. I have just done a fresh install of windows 10, I have all windows updates & all drivers are up to date. The crashes are getting rediculous. I hope someone can help out here. CHEERS

All Replies (3)

HocusPocus
HocusPocus Vraag-eienaar
more options

I clicked on the tab to submit the crash details but nothing seems to have happened. So I have included a full screen capture

Shadow110
Shadow110
more options

Hi ya well it's a beta. Those things happen on a beta. Should have waited on that as the Spring Creators Update is due in about 3wks.

Please submit the bp- files as instructed in the URL https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support only need last 5.

Shadow110
Shadow110
more options

Is this Motherboard new or old. Did you manage to get all the devices loaded with drivers ? When open Device Manager is there any thing with yellow warnings and then click on View Show Hidden Devices are there any with yellow warnings. ?? Did you go to the manufacturers website and look for updated drivers ?

It is a driver issue, motherboard or video. Something is not right with the Error Exception_Access_Violation_Read It was up for 8hrs before it crashed. What where you doing when it crashed. ??