This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Google places has black boxes, my site has black boxes in slideshow but fine in the browsers. I'm using FF 59.0.1 64-bit Windows 10.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur Jennnnn

Jennnnn
Jennnnn
more options

Some sites aren't displaying correctly in FF. Google Places listings display as black boxes, Hulu is totally black (see attached image), my own site has black boxes that appear as my slideshow moves from one slide to another slide. Everything looks fine in Chrome and Safari. I'm using FF 59.0.1 64-bit on Windows 10 for Parallels.

I tried FF in safe mode and the above problems resolved. Then I went to disable add-ons, themes or plugins as suggested and I don't have any to disable. Could something else be causing this problem? Thanks for your help!


added image from other thread since PK responded to this thread instead.

Some sites aren't displaying correctly in FF. Google Places listings display as black boxes, Hulu is totally black (see attached image), my own site has black boxes that appear as my slideshow moves from one slide to another slide. Everything looks fine in Chrome and Safari. I'm using FF 59.0.1 64-bit on Windows 10 for Parallels. I tried FF in safe mode and the above problems resolved. Then I went to disable add-ons, themes or plugins as suggested and I don't have any to disable. Could something else be causing this problem? Thanks for your help! added image from other thread since PK responded to this thread instead.
Aangehegde skermkiekies

Gewysig op deur James

Gekose oplossing

Hi. there appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Please report back if this solved the issue.

Lees dié antwoord in konteks 👍 1

All Replies (2)

Shadow110
Shadow110
more options

Gekose oplossing

Hi. there appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Please report back if this solved the issue.

Jennnnn
Jennnnn Vraag-eienaar
more options

Worked. Thanks so much!