This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

outgoing mail stopped working with mail.com account

  • 6 antwoorde
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur user01229325

more options

I have been sending email with a gmail account for several weeks in Thunderbird. Now out going mail is not working. None of the settings have been changed. SSL is set to "no" and port is 587 getting this message now:

An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Failure sending mail. Try again later.

Please check the message recipient "sample@xxx" and try again
I have been sending email with a gmail account for several weeks in Thunderbird. Now out going mail is not working. None of the settings have been changed. SSL is set to "no" and port is 587 getting this message now: An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Failure sending mail. Try again later. Please check the message recipient "sample@xxx" and try again

Gekose oplossing

that change didn't work. But the outgoing email just started working by itself. So I'm wondering if there was a temporary problem with mail's outging server?

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options
SSL is set to "no"

There is no such setting.

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

more options

under security and authentication the connection security is set to "none" instead of selecting SSL/TLS

more options

Try to set 'connection security' to 'STARTTLS'.

more options

Gekose oplossing

that change didn't work. But the outgoing email just started working by itself. So I'm wondering if there was a temporary problem with mail's outging server?

more options

is there a limit to the number of outgoing emails you can send everyday using Thunderbird with Mail.com as the outgoing server? It seems the problem starts after sending a few emails everyday.

more options

The limit is your provider as stated in your other thread. I found several posts on other forums complaining about the mail.com 5 per day limit.