This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Scrolling working but moving the mouse and creating a sort of flicker on the screen.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Shadow110

more options

I have tried disabling hardware acceleration but the problem persists.

Not sure if this is helpful but the "flicker" is a sort of transparent box, almost as if the mouse is trying to scroll and zoom simultaneously.

I'm using Windows 10 on an Acer Aspire V5, if that's any use too.

Thanks in advance for any help!

I have tried disabling hardware acceleration but the problem persists. Not sure if this is helpful but the "flicker" is a sort of transparent box, almost as if the mouse is trying to scroll and zoom simultaneously. I'm using Windows 10 on an Acer Aspire V5, if that's any use too. Thanks in advance for any help!

All Replies (1)

more options

Hi, Firefox 59.0.2 is current release this date. (fixes) https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Please use Search in WIn10 for Trouble shooters and run that please. Note what it fixes.

  • Repair System Registry and Files

Do please do this : 1)Type cmd in the search box from Start. Then right-click on Command Prompt to select Run as administrator. 2) Type or Copy/Paste the following commands and press Enter after each. Reboot after 2nd one finishes.

  • DISM.exe /Online /Cleanup-image /Scanhealth

If see No component store corruption detected. You do not need to run below

  • DISM.exe /Online /Cleanup-image /Restorehealth

Where are these transparent boxes located when you see them , as there are two as per Customize ?

Gewysig op deur Shadow110