This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Scrolling lag problems

  • 6 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur FredMcD

bobalo
bobalo
more options

Ever since the new update(s) my FF gets laggy from time to time (scroll wise). It's like my FPS drops when trying to scroll through the pages. It happens randomly. The only way to get it back to normal is to minimize the browser and maximize again. What's going on? This is a really annoying problem, and I don't want to switch to Chrome or something since I've been with FF for over a decade.

Ever since the new update(s) my FF gets laggy from time to time (scroll wise). It's like my FPS drops when trying to scroll through the pages. It happens randomly. The only way to get it back to normal is to minimize the browser and maximize again. What's going on? This is a really annoying problem, and I don't want to switch to Chrome or something since I've been with FF for over a decade.

All Replies (6)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

Type about:preferences<enter> in the address bar. Search for scrolling. And change the Use smooth scrolling setting.

bobalo
bobalo Vraag-eienaar
more options

FredMcD said

Type about:preferences<enter> in the address bar. Search for scrolling. And change the Use smooth scrolling setting.

It's already on. I do have a 144hz monitor which pushes out 144FPS constantly (while browsing at least) , so it might be an issue? Don't see how adobe flash could interfere with my scrolling tbh.

FredMcD
FredMcD
more options

Flash is used to display what the website sends when called for.

bobalo said

It's already on

Try turning it off.

bobalo
bobalo Vraag-eienaar
more options

FredMcD said

Flash is used to display what the website sends when called for. bobalo said
It's already on

Try turning it off.

Turning it off makes it, well not smooth, so I'd leave that on. Pages that get laggy do not necessarily have FLASH on them as well.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?