This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am not receiving the email to verify my syncing account is correct. What do I do?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur guigs

more options

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?

All Replies (2)

more options

I called an administrator. Please wait

more options

I understand that you are receiving a message that your mail server cannot accept messages from the accounts@firefox.com email. Please speak with your mail provider about mail filtering, spam or any features that could be blocking the email first.

If you are receiving that email, I don't think it is an issue with being sent the mail, but receiving it in your inbox. Is there more information about the type of message you are receiving?