This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can you display images when using basic HTML for messages?

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur Zenos

more options

Have an elderly client who I've switched to Thunderbird from Outlook as Thunderbird allows for showing a much more trimmed down version of HTML emails which is easier for my client to see. Using the "Basic HTML" setting for messages works really well for him combined with a larger display font.

The problem I'm having is that using Basic HTML seemingly breaks images in emails and won't allow them to display. If I switch back to "Original HTML" the images display but I would rather not do this as it defeats the entire purpose of using Thunderbird in the first place. When using "Basic HTML" there is a placeholder where the images should be (looks like a broken image placeholder) so it appears they *can* be displayed but I'm just not sure what settings need to be active to get them to do so. And before it's suggested I do have "Display Inline Attachments" already enabled (and have tried disabling/re-enabling it).

So is there a setting or config option that I'm missing here? I've combed through most of them but can't say I didn't miss what I'm looking for.

Have an elderly client who I've switched to Thunderbird from Outlook as Thunderbird allows for showing a much more trimmed down version of HTML emails which is easier for my client to see. Using the "Basic HTML" setting for messages works really well for him combined with a larger display font. The problem I'm having is that using Basic HTML seemingly breaks images in emails and won't allow them to display. If I switch back to "Original HTML" the images display but I would rather not do this as it defeats the entire purpose of using Thunderbird in the first place. When using "Basic HTML" there is a placeholder where the images should be (looks like a broken image placeholder) so it appears they *can* be displayed but I'm just not sure what settings need to be active to get them to do so. And before it's suggested I do have "Display Inline Attachments" already enabled (and have tried disabling/re-enabling it). So is there a setting or config option that I'm missing here? I've combed through most of them but can't say I didn't miss what I'm looking for.

All Replies (1)

more options

I think "Simple HTML" is specifically and deliberately designed to show just the text, without any remote content or images. I believe you are out of luck.