This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how to delete account and restore all the folders

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

lsb4
lsb4
more options

I need to delete my thunderbird email account. How can I save and restore all my folders so when I reopen the account thunderbird can find my folders??

I need to delete my thunderbird email account. How can I save and restore all my folders so when I reopen the account thunderbird can find my folders??

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What are you trying to achieve in the first place?

lsb4
lsb4 Vraag-eienaar
more options

My server is having trouble with certificates from thunderbird email. So they said I have to delete the account and reopen to have email send properly. I have a ton of folders with emails. I need to save and restore...so frustrated

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If that is the advice from your mail provider, it is probably poor advice. We frequently see folk here trying to fix the mess doing exactly what you propose creates. They might as well suggest you go buy a new mouse. About as useful. Perhaps more useful as we see some folk here when what they needs is a new mouse battery.

What exactly is the issue, including screen shots of the certificate error messages. Do you have anti virus? they are known to cause certificate errors. Do you use the Microsoft family controls in windows 10. They also are know to cause certificate issues.