Can't delete messages.
I cannot delete messages or sub-folders. Started today (4/9/2018). Tried recommendations about corrupt trash folder, didn't help. Previously deleted messages went into a "deleted" sub-folder. No straight forward method of deleting message works. If I move the message to the trash sub-folder, I delete it from there. Any suggestions?
Gekose oplossing
I was desperate so I moved all my sub-directories to my gmail account and uninstalled Thunderbird. Cleaned all remnants from my computer then reinstalled. A Lot of work but everything seems to be back to normal.
Still have no idea what caused Thunderbird to mis-behave.
Thanks for offering your help.
Lees dié antwoord in konteks 👍 0All Replies (2)
re :Previously deleted messages went into a "deleted" sub-folder. Use of the word 'Deleted' sounds like a default folder used by a pop mail account, but it would be a top level folder not a sub-folder. Top level folder in the sense that is is directly under the mail account name and not a subfolder to another folder.
re :If I move the message to the trash sub-folder, I delete it from there. Now you mention 'Trash' which could be an imap mail account.
re :Tried recommendations about corrupt trash folder, didn't help. What recommendations? Post link if it helps.
- What Operating System are you using?
- What version of thunderbird?
- Are you talking about a 'pop' or 'imap' mail account?
- Please post image of Folder Pane showing all folders.
Gekose oplossing
I was desperate so I moved all my sub-directories to my gmail account and uninstalled Thunderbird. Cleaned all remnants from my computer then reinstalled. A Lot of work but everything seems to be back to normal.
Still have no idea what caused Thunderbird to mis-behave.
Thanks for offering your help.