This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Server won't delete email after d'load to TBird on home computer. Need correct setting

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur user01229325

more options

After changing my Telus (Canadian ISP) email account from Pop to Imap, the server (Webmail and my mobile phone) will not automatically delete inbox items once they have been downloaded to TBird on my home computer. If I manually delete emails from the server, they get deleted at the same time from TBird. I don't want anything deleted from TBird on my home computer until I decide to do it manually, one-by-one. What is the setting I need to tell the Telus server to delete emails once they are downloaded? Telus says there is nothing they can do, that it is a Mozilla issue. Thanks.

After changing my Telus (Canadian ISP) email account from Pop to Imap, the server (Webmail and my mobile phone) will not automatically delete inbox items once they have been downloaded to TBird on my home computer. If I manually delete emails from the server, they get deleted at the same time from TBird. I don't want anything deleted from TBird on my home computer until I decide to do it manually, one-by-one. What is the setting I need to tell the Telus server to delete emails once they are downloaded? Telus says there is nothing they can do, that it is a Mozilla issue. Thanks.

All Replies (1)

more options

Well at !east your provider is correct there is nothing they can do about it. Too bad they are to stupid to tell you that is how IMAP works. Google IMAP vs POP and learn how the 2 protocols work and how they differ.