This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restore bookmarks from backup JSON file fails!

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

preston215
preston215
more options

I have an older JSON file from 2014 and NO profile file... only the JSON file. When I attempt to perform a restore from within Firefox's latest version v59.0.2 no bookmarks appear. I've been through all the related post's and did not see this specific issue. Little help?

I have an older JSON file from 2014 and NO profile file... only the JSON file. When I attempt to perform a restore from within Firefox's latest version v59.0.2 no bookmarks appear. I've been through all the related post's and did not see this specific issue. Little help?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you sure this is a JSON backup and not an HTML backup?

A JSON backup from so long ago may not be compatible with the current Firefox release.

Which Firefox version created this backup (is there a Firefox version from 2014 that created JSON backups)?