This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am having trouble sending emails. It says "An error occurred while sending mail. The mail server sent an incorrect greeting. Could not connect to Server SMPT

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur sfhowes

more options

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

All Replies (1)

more options

That IP resolves to mail.optusnet.com.au, so besides that being your outgoing SMTP server, do you have the port = 25, connection security = None, authentication = password, transmitted insecurely, and User name = your email address? If port 25 doesn't work, try 587.

http://www.optus.com.au/shop/support/answer/using-an-email-application-with-optusnet-email?requestType=NormalRequest&id=1434&typeId=5