This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why aren't all the addons/extensions & any of the options/preferences syncing when I sign in to a new device?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur bfc-operations

more options

We must use firefox for work, and we have some required addons/extensions that are required to be installed. Also, we cannot use firefox newer than 56, because the extensions are not compatible with the latest Firefox, so the preferences/options have to be set to never update.


One of the 2 extensions is a great kiosk addon "mkiosk", which we really need in order to control a user's behavior on firefox. This kiosk extension is crucial. Other crucial settings include 'never checking for updates' etc, as stated before.


I was working on a machine I was using as a setup builder, I have firefox 56 all configured the way I need it, and I am signed in.


Then on a different machine, also running firefox 56, I signed in. Only one of the extensions installed [not the kiosk addon] and none of the preferences.

The bookmarks were the only thing to sync.

And to answer the foreseeable question:

I have Bookmarks, Add-ons and Preferences checked as synced elements. And -not- Open Tabs, History or Logins.


=====
Follow up question:
=====

If we can get the sync to work properly - is there a way to select one device as the 'admin'[main] device so that only one specific device's extensions and preferences will push to all other devices when they get signed in?

We must use firefox for work, and we have some required addons/extensions that are required to be installed. Also, we cannot use firefox newer than 56, because the extensions are not compatible with the latest Firefox, so the preferences/options have to be set to never update. One of the 2 extensions is a great kiosk addon "mkiosk", which we really need in order to control a user's behavior on firefox. This kiosk extension is crucial. Other crucial settings include 'never checking for updates' etc, as stated before. I was working on a machine I was using as a setup builder, I have firefox 56 all configured the way I need it, and I am signed in. Then on a different machine, also running firefox 56, I signed in. Only one of the extensions installed [not the kiosk addon] and none of the preferences. The bookmarks were the only thing to sync. And to answer the foreseeable question: I have Bookmarks, Add-ons and Preferences checked as synced elements. And -not- Open Tabs, History or Logins. ================= Follow up question: ================= If we can get the sync to work properly - is there a way to select one device as the 'admin'[main] device so that only one specific device's extensions and preferences will push to all other devices when they get signed in?

All Replies (2)

more options

With sync, there is no 'master.' Any change made on one is shared with all others in the sync.

As to the add-on settings, some add-ons store their settings within Firefox. Others create their own database.

more options

Is there a reason though that the options/preferences of Firefox itself wasn't syncing?