This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox hangs as soon as I click the address bar

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Firefox is hanging as soon as I try to click or tab to the address bar. I have tried restarting in Safe Mode, and refreshing Firefox. Problem persists. I also tried splitting the search and address bars out, and still happens. After Firefox hangs, the only recourse is to kill it as it is non-responsive. Navigating to other links on the pages works fine, but the address bar is unusable. In fact, it now appears after refreshing Firefox that the entire browser is unusable.

Firefox is hanging as soon as I try to click or tab to the address bar. I have tried restarting in Safe Mode, and refreshing Firefox. Problem persists. I also tried splitting the search and address bars out, and still happens. After Firefox hangs, the only recourse is to kill it as it is non-responsive. Navigating to other links on the pages works fine, but the address bar is unusable. In fact, it now appears after refreshing Firefox that the entire browser is unusable.

All Replies (1)

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia