This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Quantum will not allow access to my USB drive.

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

I installed Quantum. I tried to print from Gmail. It denied access to my USB drive. Ubuntu 16.04 sees the drive and accesses it.

mark@Mark-PC:/etc$ lsusb Bus 003 Device 002: ID 0781:5599 SanDisk Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub etc.....

Filesystem Size Used Avail Use% Mounted on udev 7.7G 0 7.7G 0% /dev tmpfs 1.6G 9.9M 1.6G 1% /run /dev/sdc3 19G 7.2G 11G 42% / tmpfs 7.8G 25M 7.7G 1% /dev/shm tmpfs 5.0M 4.0K 5.0M 1% /run/lock tmpfs 7.8G 0 7.8G 0% /sys/fs/cgroup /dev/loop0 185M 185M 0 100% /snap/firefox/71 /dev/loop1 87M 87M 0 100% /snap/core/4407 /dev/loop2 87M 87M 0 100% /snap/core/4486 /dev/sdd1 5.5T 4.4T 819G 85% /media/mark/Archive /dev/sdb5 1.8T 13G 1.7T 1% /media/mark/2Tb_Home /dev/sdc2 19G 172M 18G 1% /boot /dev/sdc4 92G 12G 76G 13% /home tmpfs 1.6G 48K 1.6G 1% /run/user/1000 /dev/sda1 30G 28G 2.1G 93% /media/mark/SAN32G

I used the security manager in Quantum to allow persistent storage for Gmail. I changed the ownership and file permissions on the /media directory to my user name and It still will not give me access! What do I need to do?

I installed Quantum. I tried to print from Gmail. It denied access to my USB drive. Ubuntu 16.04 sees the drive and accesses it. mark@Mark-PC:/etc$ lsusb Bus 003 Device 002: ID 0781:5599 SanDisk Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub etc..... Filesystem Size Used Avail Use% Mounted on udev 7.7G 0 7.7G 0% /dev tmpfs 1.6G 9.9M 1.6G 1% /run /dev/sdc3 19G 7.2G 11G 42% / tmpfs 7.8G 25M 7.7G 1% /dev/shm tmpfs 5.0M 4.0K 5.0M 1% /run/lock tmpfs 7.8G 0 7.8G 0% /sys/fs/cgroup /dev/loop0 185M 185M 0 100% /snap/firefox/71 /dev/loop1 87M 87M 0 100% /snap/core/4407 /dev/loop2 87M 87M 0 100% /snap/core/4486 /dev/sdd1 5.5T 4.4T 819G 85% /media/mark/Archive /dev/sdb5 1.8T 13G 1.7T 1% /media/mark/2Tb_Home /dev/sdc2 19G 172M 18G 1% /boot /dev/sdc4 92G 12G 76G 13% /home tmpfs 1.6G 48K 1.6G 1% /run/user/1000 /dev/sda1 30G 28G 2.1G 93% /media/mark/SAN32G I used the security manager in Quantum to allow persistent storage for Gmail. I changed the ownership and file permissions on the /media directory to my user name and It still will not give me access! What do I need to do?

Gekose oplossing

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


troubleshooting information:

sandbox:
hasUserNamespaces:  true;
hasPrivilegedUserNamespaces:  true;
hasSeccompBPF:  true;
hasSeccompTSync:  true;
contentSandboxLevel:  3;
canSandboxContent:  true;
effectiveContentSandboxLevel:  3;
canSandboxMedia:  true;
syscallLog: 
Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


troubleshooting information:

sandbox:
hasUserNamespaces:  true;
hasPrivilegedUserNamespaces:  true;
hasSeccompBPF:  true;
hasSeccompTSync:  true;
contentSandboxLevel:  3;
canSandboxContent:  true;
effectiveContentSandboxLevel:  3;
canSandboxMedia:  true;
syscallLog: