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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot operate BT "My BT" pages within BT website

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  • Laaste antwoord deur FredMcD

RJC999
RJC999
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Able to login to BT website. Unable to operate and make changes to add numbers to "blacklist". This works with IE, but prefer to use Firefox.

Able to login to BT website. Unable to operate and make changes to add numbers to "blacklist". This works with IE, but prefer to use Firefox.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}