Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restored failed

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur akkha

more options

I used to backup Thunderbird by Backup Thunderbird software. http://www.backupthunderbird.com/

Usually every 2 years. It was successfully restored every time.

But it failed this time. Everything is well restored. Except a lot of mails in some folder are gone. Can I get those mails back?

The backup file is .bak and file size is about 825 MB.

Thanks in advance

I used to backup Thunderbird by Backup Thunderbird software. http://www.backupthunderbird.com/ Usually every 2 years. It was successfully restored every time. But it failed this time. Everything is well restored. Except a lot of mails in some folder are gone. Can I get those mails back? The backup file is .bak and file size is about 825 MB. Thanks in advance

Gekose oplossing

All Replies (3)

more options

I've ask the same question here!

http://forums.mozillazine.org/viewtopic.php?f=39&t=3040447

Thank You

more options

I haven't heard of that one before. The go-to backup solution used to be MozBackup, but its author has stopped working on it.

825 MB seems to be quite a small email collection by my standards (mine is 22.8 GB), so I'd be concerned that it hadn't collected everything. But the size does depend on how heavy a user you are, and how much old email you choose to keep.

You don't need a backup utility. The profile is just files in folders and can be copied using the regular tools offered by your file manager.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Gewysig op deur Zenos

more options

Gekose oplossing