This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Bug in Firefox Only" When Control + P is issued Save File returned, and it loops!

  • 2 antwoorde
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur CFKient

CFKient
CFKient
more options

"Printing Bug in Firefox Only". OK in Internet Explorer. (1) Down load 'AOL Mail' letter (2) Issue Print command either buy [a] clicking AOL print Icon, [b] Clicking File/Print, [c] Open 'Foxfire Menu'/Print (3) On Pop up menu click OK. A Save File Menu comes up (Instead of Printing) and I can save file, but (a) 'cancel' returns to Print or (b) 'Save' saves file and returns to Print. This then loops endlessly. If I go to Internet Explorer I have no problem printing. This problem is new to me as I have been using Firefox 3-4 yrs (with upgrades).

"Printing Bug in Firefox Only". OK in Internet Explorer. (1) Down load 'AOL Mail' letter (2) Issue Print command either buy [a] clicking AOL print Icon, [b] Clicking File/Print, [c] Open 'Foxfire Menu'/Print (3) On Pop up menu click OK. A Save File Menu comes up (Instead of Printing) and I can save file, but (a) 'cancel' returns to Print or (b) 'Save' saves file and returns to Print. This then loops endlessly. If I go to Internet Explorer I have no problem printing. This problem is new to me as I have been using Firefox 3-4 yrs (with upgrades).

Gekose oplossing

1) Print to file box is unchecked. 2)Printer works fine with Internet Explorer Browser HOWEVER I just noticed that on the Printer Menu the selected printer has changed from my 'HP Photosmart Plus B210' to the Default 'MS XPS Document Writer. Going back to my original printer solves the problem. You were right on #2 "Printer Change" Thanks!!

Lees dié antwoord in konteks 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi CFKient, could you check for two things:

(1) In the Print dialog, is there a checkbox in the "Print to file" box? If so, uncheck that, since those files are usually not in a usable format.

(2) Did your printer change from a regular printer to a virtual printer that creates a file, such as a PDF printer? Normally Firefox will use the same printer over and over, but it's worth a quick glance just in case.

CFKient
CFKient Vraag-eienaar
more options

Gekose oplossing

1) Print to file box is unchecked. 2)Printer works fine with Internet Explorer Browser HOWEVER I just noticed that on the Printer Menu the selected printer has changed from my 'HP Photosmart Plus B210' to the Default 'MS XPS Document Writer. Going back to my original printer solves the problem. You were right on #2 "Printer Change" Thanks!!