This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firfox "Tab" crashs while using PCMATIC Super Shield. Help

  • 2 antwoorde
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur philipp

more options

When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

Gekose oplossing

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Here is the failure I get as reported by firefox. If you push the restore TAB clears and the address is removed from the navigation bar.

more options

Gekose oplossing

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.