This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't check account settings

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Solong_2286

Solong_2286
Solong_2286
more options

I need to check that my account settings are correct since my ISP changed some parameters a little while back and now some of my e-mails are being lost. When I call up the Account Setting pane, if I click on something like "Server Settings" I always get an error message which says "An account with this name already exists. Please enter a different account name." I don't want a different account, I want to check the settings on my own account. What am I doing wrong

I need to check that my account settings are correct since my ISP changed some parameters a little while back and now some of my e-mails are being lost. When I call up the Account Setting pane, if I click on something like "Server Settings" I always get an error message which says "An account with this name already exists. Please enter a different account name." I don't want a different account, I want to check the settings on my own account. What am I doing wrong

Gekose oplossing

You're using the same account name for more than one account. Make sure account names are unique.

Lees dié antwoord in konteks 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

You're using the same account name for more than one account. Make sure account names are unique.

Solong_2286
Solong_2286 Vraag-eienaar
more options

I'd not noticed that! So I was - not any more and now all sweetness and light. Thank you