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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Inbox messages disappear.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

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I have the latest version of TB, and after a while, the messages I had in my inbox, are just 'no longer in the inbox', they have gone. I need to keep emails sometimes and I prefer to delete emails my self. How can this be sorted. Running Windows 10.

I have the latest version of TB, and after a while, the messages I had in my inbox, are just 'no longer in the inbox', they have gone. I need to keep emails sometimes and I prefer to delete emails my self. How can this be sorted. Running Windows 10.

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Thank you christ1, but this has not helped and I did check this out a couple of days ago, but appreciate your help.

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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.