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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't log in to sync

  • 1 antwoord
  • 1 het hierdie probleem
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  • Laaste antwoord deur user633449

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I have new computer. Tried to log in to sync. Got message username or password were wrong. Pretty sure the password was correct bc I used it very recently. Clicked forgot password. Put in email for link. Didn't get link x 2. Got in another way and changed password. Tried again, no luck logging in again.

Is my email my username for sync? I not, how can I find my username?

Thanks

I have new computer. Tried to log in to sync. Got message username or password were wrong. Pretty sure the password was correct bc I used it very recently. Clicked forgot password. Put in email for link. Didn't get link x 2. Got in another way and changed password. Tried again, no luck logging in again. Is my email my username for sync? I not, how can I find my username? Thanks

All Replies (1)

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Can you try updating to Firefox 61, and then try to log in?

I'm having problems with my Firefox Account can help as well