This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trying to see why my account password doesn't work, on Firefox Account page, when I click "Manage account", it goes to a totally blank page. Why?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur McCoy

more options

...and I am at this roadblock only because I am also trying to figure out why I keep getting "Unexpected error" while trying to sync with my phone, but now I cannot even verify or view my password, since I cannot get to Manage my account. Any suggestions, please?

...and I am at this roadblock only because I am also trying to figure out why I keep getting "Unexpected error" while trying to sync with my phone, but now I cannot even verify or view my password, since I cannot get to Manage my account. Any suggestions, please?

All Replies (2)

more options

If you do not remember you can follow directions for resetting. Note will loose all the information.

more options

ianxian said

...and I am at this roadblock only because I am also trying to figure out why I keep getting "Unexpected error" while trying to sync with my phone, but now I cannot even verify or view my password, since I cannot get to Manage my account. Any suggestions, please?

There was a Sync "Unexpected error' explosion earlier, but that has been fixed.

Everything should be back to normal now.