This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't access router for WLAN because timed out error

  • 8 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur WestEnd

more options

I'm trying to install a Netgear AC 1200 WLAN Repeater to my WLAN, however I can't connect to the router because firefox browser continually shows timed out error.

I'm trying to install a Netgear AC 1200 WLAN Repeater to my WLAN, however I can't connect to the router because firefox browser continually shows timed out error.

All Replies (8)

more options

Hi, you have 2 of these installed Avira SafeSearch Plus 1.6.7.532

Try disabling both and see what happens.

more options

I've disabled both and tried again - but with no success. Timed out error stays the same.

more options

How are you connected to the router? And what your asking seems to be something for Netgear support to help with as this is for FF Browser end user help forum.

Gewysig op deur WestEnd

more options

Would you take a look at this article please :

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

Scroll down to the section "The problem only happens with certain
websites" (the connection has timed out)

more options

I`m connected to the router via USB LAN or via WLAN, I can choose but neither way worked.

more options

DrThomas said

I`m connected to the router via USB LAN or via WLAN, I can choose but neither way worked.

I would use the Ethernet connection. That is what they recommend you use. Never use wifi to connect to router if your doing changes. Forgot to mention it's best to use ethernet connected directly from laptop or computer to router to make changes.

Gewysig op deur WestEnd

more options

Thanks to all. I have recognized that it doesn`t work because the browser cannot address the repeater properly (as it is not an internet address). I still not know why it works with the router´s address, which is also not internet, but it is connected via Ethernet (the repeater works only by Wifi). So I have given up and will look for a repeater that also has an USB port. I hope that will work. Thomas

more options

Have you not contact the manufacture support about this issue?