Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Amazon site only issue: A web page is slowing down your browser. What would you like to do?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur Pj

more options

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so. One of the culprits is waiting for "images-na.ssl-images-amazon.com" to load. I tried running Firefox in safe mode but the problem persists. I don't have any issues at the amazon site with IE 11; all the pages load quickly. Help! This is driving me crazing.

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so. One of the culprits is waiting for "images-na.ssl-images-amazon.com" to load. I tried running Firefox in safe mode but the problem persists. I don't have any issues at the amazon site with IE 11; all the pages load quickly. Help! This is driving me crazing.

All Replies (2)

more options

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

more options

Jake-Trapp said

I'm using Firefox Quantum 61.0.2 (64-bit) with Windows 7. I've been getting the "web page is slowing down your browser" error a lot when I'm shopping on Amazon. It appears to only happens on the Amazon site, and the pages do eventually load, but take forever to do so...

I see this at times, and for me, I let it go or I see the pop-up bar go away before I can click on it. I don't know how FF determines that a Script is taking too long, as some of the pop-up Warnings are legit - meaning... it really is taking too long, but sometimes I think it is 'too sensitive' and as fast as some of the Warnings pop-up, they quickly go away.

How 'forever' is the Amazon issue? 30 seconds? A minute or more?


~Pj