This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I uninstalled firefox app on my galaxy note5 because it was not responding and was surprised that all the downloads of future charts from finviz.com disappeared

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur TyDraniu

oscarsalomon
oscarsalomon
more options

I uninstalled my firefox app from my galaxy note 5 because it was not responding but was surprised that all my finviz.com downloads disappeared from my gallery app (immediately after uninstalling it and these downloads were executed). Could I ask you the favor to recover them for me. That was yesterday.

I uninstalled my firefox app from my galaxy note 5 because it was not responding but was surprised that all my finviz.com downloads disappeared from my gallery app (immediately after uninstalling it and these downloads were executed). Could I ask you the favor to recover them for me. That was yesterday.

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

1. When any android browser is uninstalled, all downloaded files are deleted. This is android's "feature". https://www.reddit.com/r/Android/comments/9cvn39/psa_firefox_deletes_all_downloaded_files_when_its/ 2. You should've been copy your files somewhere before uninstalling Firefox. 2. We're not keeping backups of your downloads.