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Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my debit card was used to update POF

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I was charged $19.99 for a upgrade that I didn't authorize at all and i have not given you my debit card number to do this on the date of 10-7-2018 I would like to be refunded cause i did not make this upgrade Richard Bates

I was charged $19.99 for a upgrade that I didn't authorize at all and i have not given you my debit card number to do this on the date of 10-7-2018 I would like to be refunded cause i did not make this upgrade Richard Bates

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Hi

Updates to Firefox for Android are free from the Google Play Store. We do not charge for updates on any Mozilla software.

Where did you see this request for a charge to update Firefox for Android?

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Please contact Plenty of Fish https://forums.plentyoffish.com/datingForum4.aspx for help with your account on that website.

If you are unable to get a response you should talk to your credit card about initiating a chargback or fraud report.