This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

You tube not working with version 62.0.3

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur McCoy

predsall
predsall
more options

I get the following error message when trying to play a You Tube Video:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (rtsp) isn’t associated with any program or is not allowed in this context. 

   You might need to install other software to open this address.
I get the following error message when trying to play a You Tube Video: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (rtsp) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

Gekose oplossing

Hello predsall,

Could it be that somehow your account got switched from "desktop" to "mobile" mode  ?

Would you try this URL :

https://www.youtube.com/?app=desktop&persist_app=1

Lees dié antwoord in konteks 👍 1

All Replies (3)

McCoy
McCoy
more options

Gekose oplossing

Hello predsall,

Could it be that somehow your account got switched from "desktop" to "mobile" mode  ?

Would you try this URL :

https://www.youtube.com/?app=desktop&persist_app=1

predsall
predsall Vraag-eienaar
more options

Thank you. The link you sent seems to have fixed the problem.

McCoy
McCoy
more options

predsall said

Thank you. The link you sent seems to have fixed the problem.

My pleasure, predsall - enjoy your videos  !