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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

not all my folders are showing

  • 6 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Celtmaidn

MarkVanLoock
MarkVanLoock
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I am using Hotmail and have about 50 folders within the Inbox. These all appear online, on my iphone, and on the windows 10 mail client, but a handful of folders are missing when I use Thunderbird. I've set up Thunderbird on a couple of windows machines and the same folders are missing.

I've tried renaming the missing folders, but they still don't appear.

Anyone got any ideas?

Thanks.

I am using Hotmail and have about 50 folders within the Inbox. These all appear online, on my iphone, and on the windows 10 mail client, but a handful of folders are missing when I use Thunderbird. I've set up Thunderbird on a couple of windows machines and the same folders are missing. I've tried renaming the missing folders, but they still don't appear. Anyone got any ideas? Thanks.

All Replies (6)

sfhowes
sfhowes
  • Top 10 Contributor
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Did you right-click the account in the Folder Pane, Subscribe..., Refresh, and see the folders in the list, and if so, subscribe to them?

MarkVanLoock
MarkVanLoock Vraag-eienaar
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Hi, thanks for you reply. Sadly the folders do not appear when I hit refresh.

sfhowes
sfhowes
  • Top 10 Contributor
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The fact it happens on multiple machines suggests there's something at the server end that isn't getting through to TB, although it's working with other mail programs. What happens if you create a new folder through webmail, copy messages from the invisible folder to the new folder, then subscribe to the new folder in TB? Not a solution, just a workaround.

Is there any chance the missing folders have been quarantined by an AV program?

MarkVanLoock
MarkVanLoock Vraag-eienaar
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Well, I went through the hotmail web interface and renamed every folder that wasn't appearing in Thunderbird, then from within Thunderbird I created new folders and used the hotmail web interface to move all the emails from the old folders to the new ones. I then deleted the old folders, and everything is now working as it should. Fingers crossed it won't happen again.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Microsoft have never bothered to fix some serious bugs in their IMAP and POP implementations. Perhaps a motivating factor is they want you to buy outlook and use that as it does not use IMAP or POP. Instead a Microsoft proprietary protocol.

But regardless of the reasons the Microsoft IMAP implementation is quirky to put it nicely.

Celtmaidn
Celtmaidn
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I've NEVER been accused of being nice to Microsoft/Windows/Hotmail/Live/Outlook.... for simplicity, let's call them 'Legion' ... if you catch the reference. They have ALWAYS been a total nightmare from .... well if you caught 'Legion', then you know. Would you like to see something scary? Sign into you 'Legion' account on the web then go here: https://outlook.live.com/mail/options/mail/brandsSubscriptions Some are ones YOU signed up for. Others are ones THEY signed you up for. Not a lot of people know about this little list in OUR email. Considering a switch to Gmail to end the nightmare.