Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 14 views
  • Laaste antwoord deur philipp

more options

can't open firefox without crash report window opening. Tried safe mode and refresh and nothing worked

Crash ID. Crash ID: bp-42093b5f-44fa-4c6a-bfff-32a810181109

can't open firefox without crash report window opening. Tried safe mode and refresh and nothing worked Crash ID. Crash ID: bp-42093b5f-44fa-4c6a-bfff-32a810181109

All Replies (1)

more options

hi sandysimp, thanks for reporting with a crash report id. it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157