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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't send email messages as of this AM.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur jhwallacejr

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I receive this message, "An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) mail.twc.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider" However, my SMTP setting is for SSL/TLS and not STARTTLS.

How do I fix this????

I receive this message, "An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) mail.twc.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider" However, my SMTP setting is for SSL/TLS and not STARTTLS. How do I fix this????
Aangehegde skermkiekies

Gekose oplossing

What about the other SMTP server which exists in your settings?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Lees dié antwoord in konteks 👍 0

All Replies (2)

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Gekose oplossing

What about the other SMTP server which exists in your settings?

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Gewysig op deur christ1

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Thank you!!!!!!!!!!!!