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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird keeps rejecting my email password.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur christ1

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I am using TB to access my Verizon AOL email (for the record I loathe AOL). It keeps telling me that my password is incorrect. I have not only verified that I am entering in the correct password as I can log into AOL mail using that same password, but I have removed the entire account from TB and recreated it. Still keeps rejecting my password.

I am using TB to access my Verizon AOL email (for the record I loathe AOL). It keeps telling me that my password is incorrect. I have not only verified that I am entering in the correct password as I can log into AOL mail using that same password, but I have removed the entire account from TB and recreated it. Still keeps rejecting my password.

All Replies (3)

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Make sure to set 'Authentication method' to 'OAuth2' in your server settings for the AOL account.

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AOL IMPA server does not accept OAuth2 authentication.

I can log into the AOL Webmail using the same password that I am entering into Thunderbird.

PLEASE SOME HELP!!!

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QoldenRay,

please start a new topic for your problem. https://support.mozilla.org/questions/new