This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

no audio on videos

  • 6 antwoorde
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur Sharnold

more options

Since last night I no longer get audio on my videos, video plays but no audio comes through. Also bandcamp does not load at all. I check the mixer but everything is fine audio level wise.

Have tried both safe mode and a clean install but no luck with that. Other applications and web browsers work without issue. Any suggestions on what else to try, check the plugins and no problems that I can see. Im currently running version 63.0.3 (64-bit)

Cheers

Since last night I no longer get audio on my videos, video plays but no audio comes through. Also bandcamp does not load at all. I check the mixer but everything is fine audio level wise. Have tried both safe mode and a clean install but no luck with that. Other applications and web browsers work without issue. Any suggestions on what else to try, check the plugins and no problems that I can see. Im currently running version 63.0.3 (64-bit) Cheers

All Replies (6)

more options

Hey, I need more informations about the problem. And I will help you to fix

more options

What information?

more options

Sharnold said

What information?

About the website or other

more options

Try to repair the installation, or this solution https://support.mozilla.org/fr/kb/que-faire-aucun-son-emis-firefox

more options

It's YouTube, Vimeo and every other website with video. Bandcamp also doesn't play any audio and tracks don't even start.

more options

I tried both of these suggestions and neither resolved it.